Privacy Policy - eOrganiser suite

Last updated: 24th May 2018

1.  Introduction

1.1  We are committed to safeguarding the privacy of our application visitors and service users.

1.2  This policy applies where we are acting as a data controller with respect to the personal data of our service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3  We use cookies on our application. Insofar as those cookies are not strictly necessary for the provision of our application and services, we will ask you to consent to our use of cookies when you first visit our application.

1.4  Our application incorporates privacy controls which affect how we will process your personal data. You can modify your personal details or request removal of your account by contacting support@eorganiser.com.au and stating the event name.

1.5  As a user of this application, you will receive very specific transactional emails informing you of any actions or updates that are relevant to your role in the event, be it an author, a reviewer, a committee member, an event manager or an administrator user.

1.6  In this policy, "we", "us" and "our" refer to Arinex Pty Ltd. For more information about us, see Section 13.

2.  How we use your personal data

2.1  In this Section 3 we have set out:

(a)  The general categories of personal data that we may process.

(b)  In the case of personal data that we did not obtain directly from you, the source and specific categories of that data.

(c)  The purposes for which we may process personal data.

(d)  The legal bases of the processing.

2.2   We may process data about your use of our application and services ("usage data"). The usage data may include your name, email, phone number, address, any personal information required by the event owners, IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our application and Google Analytics. This usage data may be processed for the purposes of analysing the use of the application and services. The legal basis for this processing is our legitimate interests, namely processing of submissions, building the event program, and monitoring and improving our application and services.

2.3  We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is your provision of your data and thus your consent.

3.  Providing your personal data to others

3.1  We may disclose your personal data to any of our related companies (this means companies with substantially the same shareholding) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

3.2  We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

3.3  We may disclose your personal data to our suppliers or subcontractors insofar as reasonably necessary to provide information or services requested by you. The sharing of data will be controlled by the event owners and data could be shared with third party integrations with products such as Eventbrite, DoubleDutch, Centium Software, or other event related systems. It is the responsibility of the event owner to setup these integrations and ensure that any required consent is captured received. The application simply allows the integrations to be setup.

3.4  Financial transactions are not accepted on the eOrganiser suite of applications.

3.5  In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.  Retaining and deleting personal data

4.1  We may disclose your personal data to any of our related companies (this means companies with substantially the same shareholding) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy

4.2  Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

4.3  We will retain your personal data as follows:

(a)  Personal data will be retained for a maximum period of three (3) years after the end of the associated event.

4.4  Notwithstanding the other provisions of this Section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

4.5  The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Our security mechanisms include but is not limited to end to end SSL security for all connections in and out of our application, firewalls, backup procedures, data encryption, and other security protocols.

5.  Amendments

5.1  We may update this policy from time to time by publishing a new version on our website.

5.2  You should check this page occasionally to ensure you are happy with any changes to this policy.

5.3  We may notify you of significant changes to this policy by email or through the private messaging system on our website

5.4  We offer clients the ability to white label our product and should the clients choose to amend the terms of use and privacy policy, it is the responsibility of these clients to ensure the accuracy of these pages to reflect the service being offered to end users.

6.  Your rights

6.1  In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

6.2  Your principal rights under data protection law are:

(a)  The right to access.

(b)  The right to rectification.

(c)  The right to erasure.

(d)  The right to restrict processing.

(e)  The right to object to processing.

(f)  The right to data portability.

(g)  The right to complain to a supervisory authority.

(h)  The right to withdraw consent.

6.3  You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data.

6.4  You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed. You have the ability to login and self-correct this information or request the event manager to do the same.

6.5  In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims. Please email the event managers if you wish for your data to be erased.

6.6  In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

6.7  You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

6.8  You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

6.9  You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

6.10  To the extent that the legal basis for our processing of your personal data is:

(a)  consent or

(b)  That the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

6.11  If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

6.12  To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

6.13  You may exercise any of your rights in relation to your personal data by written notice to us or by email.

7.  About cookies

7.1  A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

7.2  Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

7.3  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

8.  Cookies that we use

8.1  We use cookies for the following purposes:

(a)  authentication - we use cookies to identify you with an anonymous unique identifier when you login to our application and as you navigate within the eOrganiser suite. This is to provide you with a personalized experience based on the role you are playing in the associated event.

(b)  status - we use cookies to help us to determine if you are logged into our application.

(c)  personalisation - we use cookies to store information about your preferences and to personalise the experience for you.

(d)  security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our application and services generally.

(e)  analysis - we use cookies to help us to analyse the use and performance of our application and services.

9.  Cookies used by our service providers

9.1  Our service providers use cookies and those cookies may be stored on your computer when you visit our application.

9.2  We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: click.

9.3  We use Google reCAPTCHA to prevent spam bots from targeting our application and to verify that a user is real. In this process, we are forced to set cookies but the purpose is strictly for anti-spam. The Google privacy policy can be found here: click.

10.Managing cookies

10.1  Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)  Chrome

(b)  Firefox

(c)  Opera

(d)  Internet Explorer

(e)  Safari

(f)  Edge

10.2  Blocking all cookies will have a negative impact upon the usability of the eOrganiser suite.

10.3  If you block cookies, you will not be able to use all the features on our application.

11.  Our details

11.1  This application is owned and operated by Arinex Pty Ltd.

11.2  Our principal place of business is at Level 10, 51 Druitt Street, Sydney 2000, Australia.

11.3  You can contact us:

(a)  By post, to Level 10, 51 Druitt Street, Sydney 2000

(b)  By telephone, on +61 (02) 9265 0700; or

(c)  By email, using support@eorganiser.com.au

12.  Data protection officer

12.1  Our data protection officer's contact details are: Shaun Daws, and they can be contacted via email at privacy@eorganiser.com.au

13.  Credit

13.1  This document was created using a template from SEQ Legal (https://seqlegal.com).